No offline Payments selected for the site you are listing on

Updated on May 30, 2024

Full error name: “offer collection in person“; “Cash on pickup error” 


The error on eBay depends on 2 factors:

  • the location you’re selling on.
  • the offline payment option.

Basically, if you check the eBay guides, you can see that offline payments are available when a buyer is paying on collection. The error says that to use offline payment as an option, you need to offer collection in person.


Try to:

  • Create a payment policy called “Cash on pickup”.
  • Create a shipping policy. From the drop-down menu, select “No postage: local collection only”.
  • Select both the policy into the eBay settings in Nembol, and retry the publication.

If this doesn’t work, please, reach eBay to get instructions on how to create a local collection.

Cash on pickup option